Privacy Policy
How Academe collects, uses, shares, and protects your personal information.
Research content stays tied to your account
Documents, notes, drafts, and uploaded files are private unless you share them or an admin grants access through an organization workspace.
No sale of personal information
We do not sell personal information, and research content is not used to train AI models.
Data is processed to run the service
We use account, billing, security, analytics, and content data to provide Academe and operate it safely.
Contents
- Introduction
- What Information Do We Collect?
- How Do We Use Your Information?
- Will Your Information Be Shared With Anyone?
- How Do We Handle Social Logins?
- International Transfers
- Third-Party Websites
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- California Privacy Rights
- Cookies and Tracking Technologies
- Updates to This Policy
- How Can You Contact Us?
Introduction
Thank you for choosing Academe. We are Academe, Inc.(“we”, “us”, or “our”) and we are committed to protecting your personal information and your right to privacy. This privacy policy explains what information we collect, how we use it, and the choices you have. If any term here is unacceptable, please discontinue use of the Service.
This policy applies to all information collected through our websites (including academe-ai.com), the workspace, and any related services, sales, marketing, or events (collectively the “Sites”).
What Information Do We Collect?
Personal information you disclose to us. We collect personal information you voluntarily provide when you register or use the Service. The specific personal information we collect depends on your interactions and the features you use, and can include:
- Contact data. Email address, and name if provided.
- Credentials. Passwords for authentication and account access.
- Profile data. Institution, title, research topic, and other self-reported profile fields.
- Social login data.If you sign in with a third-party provider (for example Google), the provider may share your name, email address, and profile picture. See “Social logins” below.
- Payment data. Billing details are processed by our payment processor (Stripe). We store subscription status but not full card numbers.
- Your Content. Documents, notes, and drafts you upload or create. Your Content is encrypted at rest and is not used to train AI models.
Information automatically collected. When you visit the Sites, we may automatically collect IP address, browser and device characteristics, operating system, language preferences, referring URLs, device identifiers, country, and information about how and when you use the Service. This information does not directly identify you and is used for security, operations, and analytics.
How Do We Use Your Information?
We process personal information to operate the Service, fulfill our contract with you, comply with legal obligations, and pursue our legitimate business interests. Specifically, we use information to:
- Create and maintain your account.
- Provide the Service: store and process Your Content, generate AI-assisted output, and deliver features you request.
- Communicate with you about the Service, feature updates, and support.
- Protect the Service: monitor for fraud, abuse, and security incidents.
- Improve the Service through internal analytics and usage trends.
- Enforce our Terms of Service and other policies.
- Respond to legal requests, subpoenas, and court orders.
We do not use Your Content to train AI models, and we do not sell your personal information.
International Transfers
Our servers are located in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed by us and our subprocessors in the United States and other countries. For users in the European Economic Area, United Kingdom, and Switzerland, we rely on Standard Contractual Clauses and similar safeguards for international transfers. Our Data Processing Addendum describes these measures in detail.
Third-Party Websites
The Sites may contain links to third-party websites, services, or applications that are not affiliated with us. Any data collected by third parties is not covered by this policy. You should review their privacy practices directly.
How Long Do We Keep Your Information?
We keep your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (for example, tax or accounting records). When we no longer have a legitimate business need to process your personal information, we either delete or anonymize it. Backups that contain personal information are rotated and purged on a regular schedule.
On account deletion, Your Content is removed from production systems within thirty (30) days, and from backups within ninety (90) days, except where retention is required by law.
How Do We Keep Your Information Safe?
We implement appropriate technical and organizational security measures designed to protect your personal information, including encryption in transit and at rest, access controls, audit logging, and least-privilege policies for internal access. However, no system is 100% secure; transmission of personal information is at your own risk.
Do We Collect Information From Minors?
We do not knowingly collect data from or market to children under 13 years of age. The Service is not intended for children under 13. Users aged 13-18 must have parental or guardian consent. If we learn that personal information from a user under 13 has been collected, we will take reasonable steps to delete it. Contact us at hello@academe-ai.com if you believe we may hold information about a child.
What Are Your Privacy Rights?
In some regions (for example the European Economic Area, United Kingdom, and California), you may have rights under applicable data protection laws. These may include the right:
- To request access to and a copy of your personal information.
- To request rectification or erasure.
- To restrict or object to processing.
- To data portability.
- To withdraw consent at any time (where processing relies on consent).
- To complain to your local data protection authority if you believe we are unlawfully processing your personal information.
To make a request, contact hello@academe-ai.com. We will respond in accordance with applicable law.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (“CCPA”), including the right to request the categories and specific pieces of personal information we have collected about you, to request deletion, and to opt out of any sale or sharing of personal information. We do not sell personal information.
Under California's “Shine the Light” law, California residents may request information about our disclosures of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we will notify you by email or by posting a prominent notice in the Service.
How Can You Contact Us?
For privacy-specific questions, contact our Privacy Team at hello@academe-ai.com. For all other support, contact hello@academe-ai.com.
If you are in the European Economic Area, the “data controller” of your personal information is Academe, Inc.. You may contact us directly at hello@academe-ai.com.
Questions about your privacy?
Our privacy team is reachable directly. We respond to requests in accordance with the timelines required by applicable law.
Email hello@academe-ai.com
How Do We Handle Social Logins?
If you sign in using a third-party social provider, we receive profile information limited to your name, email address, profile picture, and other information you choose to make public. We use this information only for the purposes described in this policy. We do not control the provider's own use of your information; please review their privacy policy separately.